Privacy Policy for Africa Life Aid (ALA)

Introduction
Africa Life Aid (ALA) is a non-governmental, non-profit organization committed to protecting the privacy of individuals whose data we process during our humanitarian and development activities. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with international data protection standards and relevant South Sudanese regulations.

1. Information We Collect
We collect personal information from:

  • Beneficiaries: Personal details (e.g., name, age, gender, contact information) and demographic data necessary for the provision of services and aid.
  • Donors and Partners: Contact information, financial details for donation processing, and communication preferences.
  • Employees and Volunteers: Employment-related details, qualifications, and performance records.

2. Use of Information
We use personal data for the following purposes:

  • Delivering humanitarian assistance and services effectively to beneficiaries
  • Managing donations, partnerships, and financial contributions
  • Complying with legal obligations and reporting to donors
  • Conducting monitoring and evaluation for continuous improvement
  • Communicating with stakeholders regarding our programs and progress
  • Developing data-driven strategies for better service delivery

3. Data Security and Retention
ALA implements robust security measures to protect personal data from unauthorized access, misuse, or disclosure. These measures include encryption, access controls, and secure storage systems. We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and donor requirements.

4. Sharing of Information
We do not sell or share personal data with third parties for marketing purposes. However, we may share information with:

  • Service providers: For logistical purposes like distribution of aid
  • Regulatory bodies: To comply with legal reporting obligations
  • Donors: In the form of anonymized reports or when required by donor agreements
  • Partner organizations: When necessary to coordinate humanitarian responses

Any third parties that receive data must comply with relevant data protection regulations and maintain confidentiality.

5. Beneficiary and Donor Rights
Beneficiaries, donors, and other individuals whose data we collect have the following rights:

  • Access to their personal data
  • Correction of inaccurate information
  • Request deletion or limitation of data processing (subject to legal requirements)
  • Objection to data usage in certain circumstances

6. Cookies and Website Data
Our website uses cookies to improve user experience and track website performance. Cookies are small files placed on your device to enhance navigation and remember user preferences. You can control cookies through your browser settings.

7. Changes to the Privacy Policy
This policy may be updated periodically to reflect changes in legal requirements or operational needs. Updates will be posted on our website with the revised date.

8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Africa Life Aid (ALA)
Email: info@africalifeaid.org
Phone: +211 922 888 404
Address: Juba, South Sudan